Active listening is a communication technique where the listener fully concentrates, understands, responds, and remembers what is being said. It involves not just passively hearing the words spoken by the speaker but also engaging with them by showing genuine interest, asking relevant questions, and providing feedback clarification to ensure mutual understanding. This short workshop focuses on engaging in active listening by using various techniques such as reflecting, paraphrasing, empathizing, and attentive silence. It also takes a look at the impact of non-verbal cues.

This workshop is ideal for:

• Anyone who wants to hone their listening skills and become a better communicator